Casualty First is now open on an appointment only basis, Monday to Friday 8am – 6pm and Saturday 12th/19th of December 8am – 6pm.
To book an appointment, click here.

We are offering Outpatient appointments. In many cases these can be conducted virtually. To make an appointment, please call: 0207 806 4060.

Do NOT visit the Hospital if you have any COVID-19 symptoms. Please visit the Track and Trace website.


The Shoulder Unit offers rapid diagnosis, intervention and aftercare, with a national and international reputation for exemplary treatment of all shoulder and elbow problems.

The Unit is led by five of the UK’s top orthopaedic upper limb surgeons. They are supported by world class operating theatres, physiotherapy and imaging.

Our aim is to be the best facility available for patients looking for treatment for all shoulder and elbow problems.

About the Shoulder Unit

The Shoulder Unit treats all shoulder and elbow problems, including sports injuries, complex or revision procedures, trauma and conditions associated with aging.

Our team has close links with many national and regional sporting organisations and performing arts companies. We treat players from a majority of the UK’s premiership rugby clubs as well as elite athletes from other sports including tennis, Olympic and Paralympic athletics, football, ice skating and motocross.

Led by five of the UK’s top orthopaedic surgeons (Mr Philip Ahrens and Mr Toby Baring), the Shoulder Unit can provide consultations, specialist imaging, physiotherapy and state of the art surgical facilities under one roof at London’s famous Hospital of St John & St Elizabeth.


Why Choose Us?

The Shoulder Unit is fully equipped to surgically and conservatively manage shoulder and elbow disorders utilising the latest techniques and state of the art technology. Our Consultants are specialists in keyhole surgery which has shorter and less painful recovery times than conventional open surgery.

Please contact the Shoulder Unit coordinator on 020 7806 4004 or if you would like further information on the Unit or you are interested in booking an appointment. Our shoulder unit team is available Monday – Friday between 8am – 6pm and on Saturday from 9am to 2pm.

Walk-in Appointments

If you have shoulder problems or symptoms that you are worried about, you are able to attend our private, self pay urgent care centre Casualty First. Open 7 days a week, Casualty First’s highly experienced doctors can arrange onward referrals to the Shoulder Unit. Referrals are routinely covered by medical insurance companies.

"160 years of compassion and excellence supporting St. John’s Hospice"

Caroline Fox - CEO

Our Consultants

Being based at the Hospital  of St John and St Elizabeth means that The Shoulder Unit has access to state of the art facilities, as well as a vast network of Consultants covering all specialties.

Contact Information

To ask a question or to book an appointment, our team are available between 8.00am – 6.00pm Monday-Friday and on Saturday from 9.00am to 2.00pm. Our shoulder team have a dedicated and caring approach to finding you the earliest appointment possible with the best specialist.

 If you are self-paying you don’t need a referral from your GP. You can simply refer yourself and book an appointment.

If you have medical insurance (e.g. Bupa, Axa PPP, Aviva), you will need to contact your insurer to get authorisation for any treatment and, in most cases, you will require a referral letter from your GP.

If you do not have a GP, then we have an in-house private GP practice that you can use. Alternatively we can suggest the most appropriate course of action for you to take, given your location and individual circumstance.

Our Charity

The Hospital of St John & St Elizabeth is a charity, meaning every time you visit here for treatment you are helping someone less fortunate than yourself.

Our aim is to help care for the sick, whilst putting back profits from our world-renowned organisation to fund our on-site hospice and clinics. Our key objectives are to make sure that patients receive the support and treatment they need in an environment that is safe and secure, offering the very highest standards of care to whoever seeks it.

As a charity, we must operate on a not-for-profit basis and our assets are used for charitable purposes.